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Atlantis, The Palm, Dubai

Bringing world class spa and wellness to the crown of the world-famous Palm island in Dubai.

Services

    • Concept
    • Market research
    • Design brief
    • Development of drawings
    • Operational supplies & equipment coordination
    • 5 Year P&L and first year operational budget
    • Spa manager recruitment
    • Menu creation
    • Operational manuals
    • Pre-opening project management on site
    • Pre-opening training
    • Post-opening management visits

Features

  • 27 treatment rooms
  • VIP suite with Hammam
  • Beauty salon
  • 2 beaty treatment rooms
  • Fitness centre
  • Memberships
  • Vitality pools
  • Steam rooms
  • Saunas
  • Retail

Collaborators

    • Atlantis the Palm Management – Kerzner International
    • Naturopathica
    • Daniele De Winter
    • John Masters
    • Procurement companies
    • FF&E suppliers

The
Opportunity

When you have a hotel with 1,548 rooms – you need a big spa, with all the treatments, services and facilities that every guest would expect and desire. The scale and scope excited us and challenged us to create an effective and efficient spa and wellness operation, while still maintaining a sense of privacy and relaxation for the guests. 

Our
Approach

We not only had to create an authentic spa experience, but a space where guests can relax and enjoy, yet feel as though they were the only guest there. We worked exceptionally hard to get the guest flow and journey seamless.  This was coupled with extensive training of the large spa team, so that the guest spa journey became intuitive and supportive every step of the way.

The
Result

Widely considered to be Dubai's premier wellness, spa and fitness center, Atlantis, The Palm is large in scale, yet seamless in its efficiency.